We operate a triage appointments system
GP & Advanced Nurse Practitioner Appointments
We operate a total triage system for GP, ANP and clinical pharmacist appointments. All requests for appointments will be triaged by a GP before an appointment is given. Please complete an electronic consult form below. Your form will be reviewed by a GP and you will receive a text with an appointment time or signposting information. Please include all relevant information as this will help us triage your appointment appropriately. We understand that a small amount of patients will be unable to complete this and if that is the case please telephone the surgery on 01377 272747. Your co-operation in this matter is greatly appreciated.
Please click on the icon below if you wish to use 'Patient Triage' to send an electronic consultation to the practice.
Advanced Nurse Practitioner
Our Advanced Nurse Practitioners see similar patients to our GPs. These are highly trained nurses, who can prescribe.
The Practice Nurses are able to carry out injections, cervical screening, general health screening and much more! Appointments are available with Practice Nurses on week days, morning and afternoon at The Park Surgery and Monday afternoons and Thursday mornings at the Nafferton Surgery. All of these appointments are bookable in advance and we strongly recommend you book a couple of weeks in advance.
Mental Health Services
Stressed, anxious or feeling down?
We all sometimes feel stressed, anxious or down from time to time, but if you have been having these feelings for a few weeks or more you may benefit from our support.
You can access talking therapies and help with mental health issues by calling 01482 335451 or by referring yourself online to Emotional wellbeing service
Sexual Health Clinic
For contraception advise and STI Testing you can alsocontact conifer house. Please note we no longer fit or remove coils and implanons - these services ca n be accessed through conifer house.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound and therefore unable to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby.
We will offer to refer you to a hospital consultant when necessary. We will try to ensure that your appointment is arranged as quickly as possible and at the hospital of your choice if available. If you cannot attend on the appointed day, it is important to let the hospital know.
If you have private medical insurance, please let your GP know at the time of referral.
Please be aware that we have no control over hospital appointment times, if you need to check on the status of your referral please contact the relevant hospital via their switchboard asking for the secretaries of the department to which you have been referred. If you are unhappy with a hospital appointment or the waiting times please contact PALS.
Hull Royal Infirmary switchboard 01482 875875
Scarborough switchboard 01723 368111
There is usually a GP Registrar (trainee GP) with the practice. They are all fully qualified doctors gaining experience in their chosen speciality of family medicine.
During their period with us, these doctors are asked to video some of the consultations. In addition, we work with the local medical school and host some student doctors.
We are grateful for your help with our teaching. Please feel free to refuse if you do not feel comfortable at any time with the presence of a trainee or with your consultation being recorded on video.
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters may be removed from the list.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays).
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.