There is a practice finance officer who holds the purse strings, pays the bills and makes sure the staff get paid at the end of the month!
The practice is fully computerised. When there is a problem with the computers, a team of individuals must be able to sort them out with as little disruption as possible to the day-to-day running of the surgery.
The medical secretaries are the link between the GPs and the hospital specialists. They arrange outpatient appointments and update the specialist for patients who are under regular review. They also provide reports to solicitors and insurance companies and letters for patients.
The administrative team are the people ensuring that all your medical details are entered accurately on to the computer system. They provide invaluable assistance in ensuring that all clinicians are able to view up to date medical information all of the time.